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LiveBuilt by Rainbow Lab Studio

Customer Reply Agent

Calm, specific replies to complaints, refund requests and public reviews.

Paste the complaint, refund request or review and say what your business is. It writes a calm, specific reply that acknowledges the problem, offers a concrete next step and never admits legal liability, with two tone options when the call is close. Public replies stay short, because future customers read them too.

Customer Reply Agent
Built by Rainbow Lab Studio

AI can be wrong. Check anything important (legal, tax, safety) with a qualified professional. Messages go to our AI provider, Anthropic, to write replies; we don't store chats.

Good for
  • ✓Replies to 1-star reviews on Google, Zomato, the App Store and Google Play
  • ✓Refund and return requests, including when the answer is no
  • ✓Angry emails and messages that need a calm, firm answer
  • ✓A warmer and a more formal version to choose from
Won't do
  • ×Post replies or contact customers for you
  • ×Admit legal fault or promise refunds you haven't approved
  • ×Write fake reviews, or ask reviewers to change a rating in exchange for something
  • ×Advise on consumer law or chargebacks (that needs a lawyer)

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